Dillard's in Florence, AL Open now

Reviews about Dillard's

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  May 21, 2020, by Jade McRight
  I felt personally attacked by the sales associate! I had bought a FRYE purse and returned it after just a couple of days due to not realizing how bad it scratches so fast! I feel if I pay over $300 for a purse I want to be happy with my purchase! A few days later I came back in to purchase me sunglasses and the girl (don't know her name:( ) was like that purse you brought back was so damaged we couldn't resale it! ( the purse had no damages at all! Just natural scratches that's why I didn't like it!)If you bring these sunglasses back you will have better not take stickers off of it! I told her that's what a receipt was for and yalls policy is a 30 day return one! I felt degraded and judge for something she just wants to pick at someone about! I will not be back at this store just bc of this one woman who should be trying to make sales and help people feel confident than to be judged and belittled!! I hope they find better workers to do their job for buyers like me!